Terms and Conditions (T&Cs)
- Add your chosen items to your shopping bag (no obligation to purchase by clicking on the "Add to Shopping Bag" button)
- Proceed to checkout - complete all necessary details - check your order before submitting it
- Select your preferred Shipping Method (standard or express)
- Select one of the available Payment Methods mentioned on our website
- Submit your purchase order by confirming your agreement with these T&Cs and then clicking the "Buy" button, by which you enter into a binding purchase order and payment obligation
- Pay your purchase order through the selected Payment Method
- You will receive an email confirming (the details of) your purchase. If for any reason we cannot fulfill your purchase order, we will let you know at the earliest opportunity.
- We will send you another email once Your Live Production system is ready to use, we will send you the link with credentials and setup guidelines
- As soon as your order is ready for shipment, you will receive another email confirming shipment.
Our right to reject your order or withdraw from your purchase
We have the right to refuse your order or to cancel any purchase, based on justified reasons, without being liable for any damage or costs. Some of the situations in which we may do so are:
- obvious errors or inaccuracies regarding the items appearing on footlocker.eu
- the item is not available / in stock
- your billing information provided is not correct or not verifiable
- we have reason to believe that your order or payment may be fraudulent
- suspicion of credit or debit card fraud
- we cannot deliver at the address provided by you
- we have reason to believe that you are a reseller or bulk buyer
- in case of failing of payment, insufficient funds in the bank account provided by you
You must return an item in the same condition as it was received, not used or altered in any way.
Please follow these guidelines
- Accessories such as cords, credit card sweeper, stand and wall mount BracketReturns must be 100% intact, in the original packaging with the UPC or barcode clearly visible
- Make sure you follow these guidelines. If you don't, you may be subject to a range of actions, including limits of your buying and selling privileges and suspension of your account.
Damaged Kiosk Return
Damaged Kiosk has to be reported within 30 business days, please be sure to report the damage immediately with the shipping carrier when the package is delivered so that we can process your claim. If your item is defective, it needs to be reported within 14 business days, and you have to have the original box. If you received less items than you were supposed to or the wrong item, it has to be reported within 5 business days after delivery or carrier noted delivery.
Cancellation of order within 30 Day Trial Period
DeenTek Solutions LLC is happy to offer you a 30-day money back guarantee for the Kiosk you order, but some restrictions may apply. Unfortunately if you change your mind about the order, we will have to charge a 25% of actual price charged as restocking fee. To have a return processed for your order, please email us at firstname.lastname@example.org or call our toll free number at 1-844-U-ASK-DTS (1-844-827-5387)Monday - Friday 9am - 6pm EST.
We will need the following information to process your return:
- Original order number
- Item being returned and quantity
- Your Organization Name
- Reason for return
- Your name and daytime phone number
- Your e-mail address